$760,000+

Granted

710+

Team Members Supported

At the Popeyes Foundation, we are devoted to our Team Members.
Since 2018, we have been serving our Team Members with love as they experience challenging times.

Overview

Since 2018, the Popeyes Foundation has granted more than $760,000 to 710+ Popeyes® Team Members who have experienced short-term, catastrophic hardships related to emergencies or natural disasters. The Team Member Love (TML) Program, originally called the Family Fund, provides eligible Team Members financial support when they experience sudden emergency-related, catastrophic life events, like natural disasters, a medical life-altering event, or loss in the immediate family.  The Team Member Love Program is made possible by generous donations from Popeyes Franchisees, Suppliers, and employees.

Grants from the Team Member Love program do not replace personal income, any form of insurance, local or federal assistance programs, disaster relief support or other types of aid.

Team Member Love grants are to assist eligible employees who experience sudden, emergency-related, catastrophic, life-altering events when other sources of assistance are not available.   

Effective immediately, the Popeyes Foundation’s Team Member Love Program’s is following updated eligibility and guidelines.

All applications received ON OR After August 13, 2025, will follow updated eligibility & guidelines.

The Foundation reserves the right to decline any pending applications in the system prior to this date within the Committee’s discretion.

please review updated eligibility and guidelines prior to submitting an application.

UPDATED ELIGIBILITY

Employees seeking financial support must meet the following pre-requisites:

• Must be an employee of Popeyes or Popeyes Franchisee in the U.S., excluding the officer and director level, and been a Popeyes employee for at least 180 days or (6) months from the date of submitting a Team Member Love request.

• Sudden, emergency-related, catastrophic, life-altering event or diagnosis that occurred outside the Employee’s control and must have occurred within 30 days from the date of the Team Member Love application. Proper documentation will be required.


• Requests must be directly related to the employee, employee’s spouse, child, stepchild, or minor by whom the employee is a legal guardian.  Other family members who reside in the same household family, e.g., employee’s parent, grandparent, adult siblings, or other extended family members, are not eligible.  

• Unless employee is deceased, Employee can submit application, including appropriate documentation to prove hardship situation as well as provide a Sponsor for the employee’s Team Member Love request.*

•‍ Prior to submitting a Team Member Love application, the employee must identify and contact an Above Restaurant Leader as a Sponsor for the employee's application. For example, the Franchisee, Human Resources Director, Director of Operations, Area Coach. A Restaurant General Manager does not qualify as a Sponsor.  The Sponsor must have an understanding of the employee's situation for verification and will not have visibility to Employee’s confidential information. The Sponsor may be asked to 1) verify hire date, 2) employee is in good standing, 3) average monthly hours worked, 4) employee benefits, and 5) gross monthly income. During the application process, the employee will be asked to provide the name, email and phone for the identified Sponsor. It is imperative that the employee provides the correct information and works with their Sponsor to ensure a smooth review process.

UPDATED 
ELIGIBLE SITUATIONS*

  • Funeral expenses, i.e., service fee, burial, cremation, casket, for passed employee, employee’s spouse, child, stepchild, or minor by whom the employee is a legal guardian.
  • Support related to natural disasters or house fire**, including:

    1) Immediate necessities due to displacement or loss, e.g., food, clothing, temporary housing

    or

    2) Help with getting reestablished with housing, e.g., deposit and/or first month’s rent for new housing, due to displacement or significant or total loss from natural disaster or house fire.
  • Sudden and life-altering health diagnosis or illness, e.g., cancer, stroke, heart attack, for employee, employee, employee’s spouse, child, stepchild, or minor by whom the employee is a legal guardian, that results in either:

    1) Significant medical bills not covered by Medicaid, Medicare, federal or local government support, insurance or a
    high-outstanding balance above documented insurance payments.

    or

    2) The delay or inability to pay ongoing rent; solely resulting in eviction avoidance situation.

    • Employee must provide documentation for support received via Medicare, Medicaid, federal or local government, and/or insurance payments.

    •Medical bills a hospital/medical service provider is willing or has already placed employee on an ongoing payment plan are ineligible.

*The Committee has the discretion to declined request within the rightful, situational discretion even if the situation is listed above.    

**Potential support is provided upon Committee approval and outside of existing home, auto or medical insurance and/or federal support.

UPDATED 
INELIGIBLE SITUATIONS*

  • Lost wages due to missed time from work, regardless of situation, including maternity leave.  
  • Items or situations covered by insurance, federal or local government assistance, including but not limited to: FEMA, Section 8, Social Security, Medicare, Medicaid.
  • Funeral expenses for employee’s parent, stepparent, grandparent, sibling, stepsibling, aunt, uncle, cousin, niece, nephew. Funeral expenses outside of burial services, cremation, casket costs, e.g., flowers, hosted memorial luncheon.
  • Support with living re-establishment for employee who is homeless.
  • Home-related emergencies, e.g., broken pipe, furnace or A/C unit, leaking roof, broken windows.
  • Bad debt / overdue bills from reoccurring (i.e., 2+ months) financial problems, including late utilities, overdue rent, eviction notice payments / situations not tied to medical emergency, sudden or life-altering health diagnosis or illness that occurred within 30 days from the employee's application, or payments to collection agencies.  

    Automobile damage, repairs, replacements, purchase of a new vehicle or temporary transportation, regardless of situation or fault.

    Elective, routine, ongoing medical, dental or mental health bills or services, including trips to ER not tied to a sudden or life-altering health diagnosis or illness, including but not excluded to diabetes, obesity, kidney disease, mental health or substance abuse disease, flu, lower respiratory disease.

    Short-term housing support due to domestic violence incident.

    Ongoing living expenses, e.g. rent, utilities, related to employee being out on maternity leave, regardless of short-term leave benefits.

    • Lost, displaced, damaged cellphones or request for replacements.
  • Legal fees and expenses associated with divorce or child custody issues.
  • Personal bankruptcy
  • Circumstances within the Employee’s control (i.e., maternity expenses, traffic violations, car payments)
*The Committee has the discretion to approve a request within the rightful, situational discretion even if the situation is not listed in the above funding guidelines.

FREQUENTLY ASKED QUESTIONS

Who qualifies as Team Member Love Sponsor? What is required of the Sponsor?
Each employee applying must identify an Above Restaurant Leader, e.g. Franchisee, Director of Operations, Area Coach and/or Human Resources Leader. A Restaurant General Manager or the employee does not qualify.

 
The Sponsor must have an understanding of the employee's situation for verification and will not have visibility to Employee’s confidential information. 

The Sponsor may be asked to 1) verify hire date, 2) that the employee is in good standing, 3) average monthly hours worked, 4) employee benefits, and 5) gross monthly income. 

During the application process, the employee will be asked to provide the Sponsor's name, email and phone. It is imperative that the employee provides the correct information and works with their Sponsor to ensure a smooth review process.

What employment tenure is required to apply for Team Member Love support?
Mus be an employee of Popeyes or Popeyes Franchisee in the U.S. for at least 180 days or (6) months from the date of submitting a TML support request.

What is the maximum award amount for a Team Member Love grant?  
Amounts will vary depending on the level of need and assistance available from other sources, i.e., FEMA, insurance, local or federal support. The maximum lifetime grant amount is $3,000.  The Popeyes Foundation Board of Directors has the discretion to change this at any time.

How are approved Team Member Love checks provided?
The Popeyes Foundation’s Team Member Love financial assistance comes in the form of a grant to approved employees. Employees are not required to reimburse the Popeyes Foundation. Each grant is provided via check and is mailed to approved Employee at the designated address provided in their application. In the majority of situations, Team Member Love Grants are written directly to the service provider, not to the employee.  There are exceptions that are within the Committee’s discretion that grants can be made payable to the approved Employee.

Are the old paper applications still accepted?
The Popeyes Foundation now follows an online application process so all applicants must follow and complete the online application for financial support.  

What is the typical turnaround time fora Team Member Love request?
Turnaround time depends on a variety of factors, including the employee providing proper documentation in the application, receiving the Sponsor's completed form, employee's responsiveness for the intake call, and other variable. Due to the emergency-related, catastrophic nature of many cases, the Foundation works to move each employee's application through the process as smoothly as possible.  

I’ve reviewed the funding guidelines, eligibility, and FAQs, but still have questions. Who can I contact?
Email hello@popeyesfoundation.org.

I am having technical challenges with the online application. Who can I contact? 

Please complete Submittable's Organization Inquiry Contact Form.

APPLICATION

ELIGIBLE EMPLOYEES: APPLY HERE.

Our Mission

Strengthening communities with food and support during times of need.

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At our Foundation, we’re delivering love to our people and our communities. A love that stretches beyond our Cajun favorites.

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our journey

Our 501(c)3 was established in 2018. Check out our efforts since then.

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